Privacy Policy

Last Updated: May 22, 2017


Princess House, Inc., including its successors, subsidiaries, and affiliates (collectively “Princess House,” “PH,” “Company,” “We,” “Us,” or “Our”) respects the privacy of every individual who visits Our Site and shops with Us, and We are committed to protecting Your (“You” or “Your”) personal information. This Privacy Policy provides information about the personal information that Princess House collects, and the ways in which Princess House uses that personal information. By using the Site, You agree to the collection and use of information within the terms of this Privacy Policy. If You do not agree with this Privacy Policy, then please do not use this Site or give Princess House any of Your information. This Privacy Policy is governed by Our Terms and Conditions.

PERSONAL INFORMATION COLLECTION

Princess House, on its own or through third parties or agents, may collect and use Your personal information.  Personal information includes information or data that can be used to identify You.  Without limitation, this may include:

  • Your name, email, address, and telephone number;
  • information that You provide for the purpose of registering with the Site;
  • information relevant to transactions, including credit/debit card and shipping information for order fulfillment, conducted over the Site; and
  • information that You provide for the purpose of subscribing to communications.

Non-Personal Information Collection

Princess House, on its own or through third parties or agents, may collect and use Your non-personal information.  This information and data does not specifically identify You as an individual.  Without limitation, this may include:

  • purchase interests and purchase history information;
  • information from Your internet browser whenever You visit or use the Site (sometimes call “Log Data” or “Log Files”);
  • preferred language options on the Site;
  • Your internet protocol address;
  • Your internet service provider;
  • Your referring and exit pages;
  • Your operating system;
  • which pages You visit on Our Site;
  • the time and date of Your visit and use of Princess House’s pages; and
  • additional statistical information.

AGGREGATING AND COMBINING INFORMATION

At times, we may aggregate certain personal information and/or non-personal information in a manner that does not identify You to determine information about Our customers, including where Our customers are located. 

We may also combine personal information with non-personal information.  If We do so, we will treat such combined information as personal information.

Third Parties WORKING WITH US

Princess House collects on its own, and employs third parties and third-party technology to assist with, transactions, marketing, and analytics.  Princess House and these third parties collect personal information and non-personal information that is shared with Princess House regarding Your interests and purchase behavior, including what You have liked and clicked, and whether You have completed or abandoned a purchase.

USING PERSONAL INFORMATION

Princess House may use Your personal information to:

  • administer this Site;
  • personalize the Site for You;
  • enable Your access to use the Site and its services;
  • conduct transactions and send You products that You purchase;
  • to process payments and fulfill purchase requests;
  • send You statements and invoices;
  • send You promotional and marketing communications, including direct mail and direct email, and process promotions, surveys, contests, giveaways, and sweepstakes, and related prizes or incentives;
  • contact You;
  • address customer service issues You may have;
  • place You in contact with Consultants; and
  • provide Consultants with purchase interest and history.

Where Princess House discloses Your personal information to its agents, sub-contractors, or Consultants for these purposes, the agent, sub-contractor, or Consultant will use that personal information in accordance with the terms of this Privacy Policy.

In addition to the disclosures reasonably necessary for the purposes identified within this Privacy Policy, Princess House may disclose Your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise, or defend its legal rights.

USING NON-PERSONAL INFORMATION

Because non-personal information does not identify You, We may collect, use, and disclose non-personal information for any lawful purpose in Our sole discretion.

Cookies, Beacons, and Opting Out

Princess House uses cookies and similar technology (e.g., web beacons and single-pixel GIF files) to record Log Data and Log Files.  Cookies are small files that a site or its service provider transfers to Your computer’s hard drive through Your internet browser (if You allow) that enables the sites’ or service providers’ systems to recognize Your browser and capture and remember certain information.  This helps Us to improve Your access to Our Site and identify repeat visitors.

We use session-based cookies and persistent cookies.  Session-based cookies will last only as long as Your web browser is open, and are deleted when You close Your browser.  A persistent cookie will last until it expires or until You delete it.  At times, Princess House administers the use of cookies (called first-party cookies) and tracking technologies, and at times We rely upon third parties to do so (called third-party cookies).

We use these cookies to help Us do a number of things to enhance Your experience, including to:

  • remember and process the items in Your shopping cart;
  • understand and save Your preferences for future visits;
  • ensure You do not need to login multiple times through user identification tracking;
  • compile statistics and reports on Our Site and web traffic activity;
  • track and target Your interests to enhance Your experience on Our Site, including searches and web traffic adjacent to activity on the Site;
  • allow for integration with social media; and
  • provide other services related to the Site.

You may visit the Network Advertising Initiative (NAI) for cookie opt-out options.  Note that if You wish to opt out, You will need to do so on each browser and device that You use, and will need to opt out each time You delete Your cookies or upgrade Your browser.

If at any time You wish to opt out of receiving marketing materials or emails from Princess House, You may do so by visiting here: Unsubscribe.

CHILDREN

Princess House’s Site—including its website and mobile application—are not intended for use by children under the age of 18.

We do not knowingly collect or store any personal information from children under the age of 18.  We encourage parents and guardians to spend time with their children online and to be fully familiar with the online services used by their children.  If a parent or guardian becomes aware that his or her child under 18 has provided Us with information without his or her consent, he or she should contact Us at 470 Myles Standish Blvd. Taunton, MA 02780, 508.823.6800, or fearlessliving@princesshouse.com. As required by law, We will delete such information from Our files within a reasonable time.

California minors under 18 years old may request the removal of any information that they posted to this Site by contacting 470 Myles Standish Blvd. Taunton, MA 02780, 508.823.6800, or fearlessliving@princesshouse.com. Upon such request, Princess House will anonymize or remove from public view any content posted by a minor to one of Our Site, unless required by law to retain such content or information.

ORDERS

For sales transactions, We may collect payment information, including credit/debit card information, checking account information, merchandise/service credit, and billing/shipping information.  When You purchase through Our Site or over the phone, We collect information related to each transaction, including what products/services You purchased or did not purchase, the price paid, Your method of payment, and any promotional information related to the transaction.  Additionally, We collect order information for the purpose of better targeting Our advertising and promotions for You.

SURVEYS AND PROMOTIONS

At times Princess House may request information from You for surveys or promotions (including contests, sweepstakes, and giveaways).  Your participation in these surveys and promotions is voluntary, and Your choice to provide information is voluntary and at Your discretion.  In administering surveys or promotions, Princess House may request contact information and demographic information from You.  Contact information and demographic information will be used in accordance with this Privacy Policy, this Site’s Terms, and any additional rules and regulations that are part of the survey or promotion.

CUSTOMER SERVICE

Princess House may disclose Your personal information and non-personal information for the purpose of addressing any customer service issues You may have.  Such disclosure of personal information or non-personal information may be to a third-party located in a country other than the United States.  You represent that You consent to the disclosure of personal information and non-personal information to Our customer service center which may be outside the United States and which may have different laws, regulations, and data protection rules.

SECURING YOUR DATA

Princess House will take reasonable technical and organizational precautions to prevent the loss, misuse, disclosure, or alteration of Your personal information. Princess House will store all the personal information You provide on its secure servers. While Princess House will employ reasonable security practices to protect Your information, no method of storage or electronic transmission is 100% secure, and as such, Princess House cannot guarantee absolute security of any information You have provided.

Usernames & Passwords:  It is important that You protect and maintain the security of any account and that You notify Us immediately of any unauthorized use of Your Princess House account.  Do not disclose Your password to anyone else.

UPDATING THIS PRIVACY POLICY

Princess House may update this Privacy Policy by posting a new version on this Site.

Princess House reserves the right to modify or update this Privacy Policy at any time, and You should check this page regularly to ensure You are familiar with any changes.  The effective date of the latest of any modification or update to the Privacy Policy is indicated at the top of this Privacy Policy following “Last Updated.”

OTHER WEBSITES

The Site contains links to other websites that are not owned or controlled by Princess House. Princess House is not responsible for the privacy policies or practices of any other such websites and encourages You to review the privacy policies of those websites.  This includes, but is not limited to, social media sites (e.g., Facebook, Pinterest, Twitter, etc.) which are not affiliated with Princess House. 

CONTACT

If You have any questions about this Privacy Policy, please contact Princess House at: